When adding additional members to an existing Pro annual team we pro-rate the cost of each user based on the number of days left in the teams annual billing cycle. If you need any additional information on pricing, please email us at firstname.lastname@example.org.
Articles in this section
- Why am I not able to make plan/billing changes even though I'm receiving invoices and notifications for the team?
- How do I reduce my team size or change my plan?
- How do I cancel or change my team's plan after the current billing cycle ends?
- How am I charged for additional users when adding to my current Pro annual team?
- How do I upgrade my account?
- Why has my account been deactivated?
- How do I update my billing information?
- Is it possible to pay via invoice?
- I'm seeing a 'deactivated due to non-payment' message. What now?
- How do I add our address to our invoice?